D365 Customer Insights

Customer Insights enables every organization to unify and understand their customer data to harness it for intelligent insights and actions.

Dynamics 365 Customer Insights

Customer Insights is licensed per tenant and enables every organization to unify and understand their customer data to harness it for intelligent insights and actions.
Customer Insights includes Customer Voice entitlements.
Customer Insights may be deployed in the same tenant but does not share the same environment as Sales, Customer Service, Field Service, or Marketing and Finance, Supply Chain Management, or Commerce applications.
Additional Capacity
Customer Insights Additional Profiles
• Additional Profiles (100K)
• 10K daily API calls per 100K profiles

Dynamics 365 Customer Insights Attach

Subscription that includes Dynamics 365 Customer Insights Attach.
Purchase requirements
20 Sales Enterprise users, or 20 Customer Service Enterprise users, or the Marketing application
Additional Capacity
Customer Insights Additional Profiles
• Additional Profiles (100K)
• 10K daily API calls per 100K profiles